How do I start a return?

Need to return something? It’s ok - these things happen and we understand. Kick off the Return Process yourself with these easy steps:

a. Email to our customer care team ( support@loverbeauty.com ) and inform us with your order id and the reason why you want to return.

b. Our customer care team will contact you within 24 hrs and offer solutions.

c. Ship the returning item to our exchanges & returns address and keep us informed with the tracking number.

d. We’ll let you know once your return is being processed.

The cost of a return is payable by you and we won't reimburse this. Please don’t forget to obtain and keep your postage receipt until you have been fully refunded, in case your return gets lost on its way back to us.

Return address:

8333 Rochester Ave, Suite 109 Rancho Cucamonga, CA 91730, United States, 909-4768779, Eddy

Please, do not send anything back without letting us know first. We will not accept unauthorized returns - especially when they won’t be able to get back to us!

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