Need to exchange something? We’ve tried really hard to make our Exchange Process as hassle-free as possible, and are quite proud of what we’ve achieved. You can start your exchange process like this:
a. Email to our customer care team ( firstname.lastname@example.org ) and inform us with your order id and the reason why you want to do exchange.
b. Our customer care team will contact you within 24 hrs and offer solutions.
c. Ship the returning item to our exchanges & returns address and keep us informed with the tracking number.
c. We’ll let you know once your new package was shipped out. You can expect the entire process to take 2-3 business days.
Please do not return anything without letting us know first!
Please, do not send anything back without letting us know first. We will not accept unauthorized returns - especially when they won’t be able to get back to us!
Address: 1100 Cranbury South River Rd
Province/stat: New Jersey
City: Monroe Township
Zip code: 08831
Tel: +8617746043802, Eddy